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NAT LUEThis is a wonderful, private environment and to maintain privacy and also preserve the supportive, collaborative, and inspirational atmosphere, both on the private site ( and the closed and secret Facebook group, it’s essential to have a few guidelines.

Pretty much the same guidelines as Baggage Reclaim apply to Reclaimer Membership and courses although there is more flexibility about how on topic you are (within reason). The community guidelines are actually a practical lesson in boundaries.

The main things to remember:

Show up ready to work and to get to know you.

Everyone goes at their own pace, so there’s no pressure to ‘keep up’, but if you’re going to be looking for feedback, possibly even having a vent from time to time and are essentially wanting things to improve, you’re going to have to show up. Some days will be harder than others, and sometimes you’ll need to have a breather, but show up committed or prepared to work at being committed.

Act with love, care, trust, and respect at the heart of your interactions.

You don’t have to agree with everything that’s said whether it’s by another member or me, but keep your interactions respectful. This isn’t the place for conflict or cliques, which is all too common on many community ‘boards’ and forums. This is first and foremost a learning environment and a safe haven.

This is a low-BS environment.

This means that if, for example, you post the same sort of questions or ‘vents’ about the same people or subjects, you may be steered to consider what it is that you’re avoiding. This won’t be done disrespectfully though. We have a lot of compassion for each other in this community, and ultimately, most of us have ‘been there, done that’.

Please don’t overfill the Facebook feed.

This is a tricky one, and I’m sensitive to the fact that we sometimes want to share articles or inspirational quotes etc., but don’t post several in a row. Remember that even though it’s a private group, what’s posted in the group shows up in member’s timelines plus posting some of the stuff may push down queries and advice/support requests in the feed.

Don’t post technical or admin queries in the Facebook group, please.

If you see someone doing this, please flag it up to me. Any queries pertaining to this site should be sent to team AT Don’t send them to my personal Facebook account either. To ensure that messages are seen and taken care of, any queries should be directed to the courses and membership email. Please note that unless I know you personally as in I’ve met you, we’re friends etc., I don’t accept friend requests, not only because my account is for personal use but also to respect the privacy of my family and friends.

No flouncing and tantrums, please.

I have to say this because due to the nature of the work we’re doing here, we all (me included) have an inner child that wants to pull a ‘Hell No!’ when things don’t go our way, or we don’t hear what we want to hear. That’s why there’s a self-soothing guide and a wealth of course material, so please exhibit enough self-control not to ‘let rip’. Put yourself in other people’s shoes and practice empathy. If you storm out of the Facebook group, be prepared to stay out. No pressing the Reset Button, please!

Please don’t share your username and password – this is for both your security and that of others.

Please don’t share people’s information without permission.

What’s shared in the group, stays in the group. Please don’t disclose information garnered through the group in the public domain.

Course content is issued to you and you only.

Sharing, distributing, repurposing, or selling this content is strictly prohibited and a breach of copyright.

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